Hire your IP operations team. Without hiring.
TEAL Operations is the managed delivery mode of TEAL Firm. Our team runs your docket, your mail triage, your filing prep, and your litigation calendars using software built by someone who spent 17 years inside IP firms. Your attorneys keep the judgment. We handle everything that surrounds it.
Subscription only · Operations only · Personalized demo within 24 hours · No live call required
Your attorneys decide. We handle the rest.
Clearance, OA strategy, FTO opinions, settlement positions — every judgment call stays with your licensed attorneys. We never substitute, never opine, never sign on their behalf. We handle the operations layer surrounding those decisions so they get more of the attention.
Operations is a discipline. We're trained in it.
Calendar entries, status emails, package preparation, mail triage, vendor coordination, foreign agent liaison. Everything we touch is operational. The bright line between operations and the practice of law is the line we built our company around.
Built on the platform our peers use self-serve.
TEAL Operations runs on the same TEAL Firm software your peers subscribe to directly. QUINN handles your docket. THEA orchestrates the daily queue. CASS drafts the status emails when she ships. The difference is we're the ones driving — you log in to review, not to operate.
Subscribe to the software. Or subscribe to the outcome.
Both modes use the same TEAL Firm platform, the same agent roster, the same knowledge base. The only difference is who's driving the queue.
TEAL Firm (Software)
Your team subscribes to TEAL Firm. Your paralegals and attorneys drive the queue. QUINN, THEA, and the agent roster do the heavy operations lifting; your people review, approve, and execute. Includes Tools, Capture, and Enforce bundled by tier.
Explore TEAL FirmTEAL Operations (You're here)
Our team subscribes you to TEAL Firm and operates the queue on your behalf. QUINN dockets, THEA orchestrates, we drive. Your attorneys review the daily queue, approve sends, and stay focused on judgment work. We handle everything that surrounds it.
See operations tiersAn IP operations team. Already trained. Already on shift.
Every TEAL Operations subscription includes the agent roster as it ships, run by our human operators with 17 years of IP-firm operations experience behind the keyboard.
QUINN — Docket Custodian
Owns your docket. Calculates filing windows. Surfaces what's due across TM, PAT, CR, Madrid, TTAB, and PTAB. Every deadline carries QUINN's name on it.
THEA — Operations Hub
Watches USPTO TSDR and Patent Center sync. Detects events. Routes the right item to the right specialist. The orchestrator who keeps the team coordinated.
CASS — Client & Activity Status
Drafts every client status email using your firm's templates, ready for your attorneys to approve and send. Brand-voice-clean every time. (Phase 2 roadmap.)
IRA — IP Research
Compiles prior-art references for IDS packages and OA support, organized and ready for attorney review. Procedure, not opinion. (Phase 2 roadmap.)
OPAL — Foreign Liaison
Coordinates with your foreign agent network — instructions, responses, status pulls. Tracks who owes what to whom and when. (Roadmap.)
MARC — Matters & Records
Handles assignments, recordations, power-of-attorney filings, and change-of-correspondence work. The records keeper. (Roadmap.)
Four tiers. Three published, one custom for IP departments.
All tiers are monthly subscription with optional annual prepay (17% off). Engagement letter required before onboarding. IP Department engagements are limited — we take on a small number per year to protect quality.
- TM Office Action deadlines, SOU/ext, Section 8/15, renewals
- Patent maintenance, OAs, PCT national stage, priority dates, IDS
- Copyright registration intake + group registration prep
- Madrid Protocol downstream tracking
- Inbound USPTO / WIPO / foreign-agent mail triage
- Monthly portfolio status reports
- Foreign agent coordination
- Up to 100 active matters · 5 attorneys served
- Everything in Prosecution, plus:
- TTAB calendar — oppositions, cancellations, briefing schedules
- PTAB calendar — IPR/PGR petition through final written decision
- Discovery cutoff tracking + motion deadline coordination
- Vendor coordination (e-discovery, court reporters, exhibit prep)
- Litigation-specific status reporting
- Up to 25 active litigation matters
- Cross-portfolio prosecution + litigation visibility
- Everything in Prosecution + Litigation, plus:
- New-matter intake + conflict-check kickoff
- Full client-facing status reporting
- Cross-portfolio analytics
- Dedicated TEAL operations lead
- Custom integrations (Anaqua, Foundation IP, Patricia, AltLegal)
- Unlimited matters and active litigation
- Priority response SLA
- Everything in Full IP Ops, plus:
- Dedicated TEAL operations lead (named person)
- Dedicated docket custodian (QUINN-tier human + agent pair)
- White-glove onboarding · 10 business days
- Custom reporting cadence + monthly executive review
- Priority on roadmap + custom integrations
- Built for 500+ active matters · 20+ jurisdictions · 20+ attorneys served
- Replaces an in-house IP operations team of 3–5 people
From personalized demo to running docket in under two weeks.
Our onboarding is intentionally not instant. Setup takes 3 to 5 business days to do correctly — we configure your tenant, learn your stack, and align with your paralegal handoff preferences before we touch a matter.
Personalized demo (within 24 hours)
Fill the intake form — your firm size, IP mix, existing docketing system (Anaqua, Foundation IP, Patricia, AltLegal, or spreadsheets), annuity service, paralegal handoff scopes. We build your personalized walk-through and send it within 24 hours. No live call required. If you'd rather talk to a human, you can request one — but most prospects don't need to.
Engagement letter signed
Operations scope spelled out unambiguously. Your firm's attorneys remain responsible for the legal matter; we provide administrative operations support under their supervision. The bright line is on paper before we touch anything.
Tenant onboarding (3-5 business days)
We configure your TEAL Firm tenant: docketing system integration, annuity service routing, foreign agent network, paralegal handoff preferences, your firm's letter templates, and your integrations (Microsoft 365 / Google Workspace / Chrome River / Intapp as applicable).
Daily operations begin
QUINN surfaces deadlines. THEA orchestrates. Our human operators drive the queue. Your attorneys review the daily queue, approve client communications, sign filings. Monthly portfolio reports land in your inbox the first of every month.
What TEAL Operations does not do — ever.
The line between operations and the practice of law is the line we built our company around. Operations is administrative work that paralegals and case managers have done for decades. The practice of law is reserved for licensed attorneys. We never cross it.
We never:
- Draft substantive responses to Office Actions, motions, briefs, demand letters, or opinion letters
- Provide trademark clearance opinions or freedom-to-operate analyses
- Recommend filing strategy or settlement positions
- Sign pleadings, substantive correspondence, or anything binding the client
- Substitute for licensed attorney judgment in any way
Your engagement letter spells this out before we begin. Your attorneys are licensed; we're not. The scope discipline is what makes operations outsourcing safe — for you, for your firm, and for your clients. We operate, we don't opine.
What protects you when you let us operate.
Outsourcing IP operations means giving an outside team access to your docket, your matters, and your client correspondence. Here's the safety stack behind every TEAL Operations engagement.
Errors & Omissions insurance
Professional liability coverage active on first revenue. Minimum-viable policy at Phase 2 launch, scaled with engagement count. Policy details available under NDA before signing your engagement letter. You're not the first line of risk if we make an operational error.
Engagement letter — scope-locked
Drafted by Kadijah, reviewed by friend-attorney counsel. Spells out what we touch (calendar entries, package preparation, status emails, vendor coordination, mail triage) and what we never touch (anything that would be the practice of law). Your attorneys retain supervisory responsibility for every matter.
Confidentiality & data residency
Customer matter data lives in your TEAL Firm tenant — not on our laptops, not in shared drives, not in third-party tools we control. We log in to your tenant the same way your paralegals would. Standard NDA + the TEAL platform's audit log on every action we take.
US-based operators · 17 years inside IP firms
Operations led by a former Trademark Department Manager with 17 years inside multiple IP firms. The operations playbook is the one your peers' firms already use internally — not a generalized outsourcing model. No offshoring. No data leaving the US.
Subscription only — cancel monthly
Monthly subscription. No annual commitment required (annual prepay is optional, 17% off). If the fit is wrong, cancel at the next billing cycle. We hand back the tenant + a clean docket. The relationship is the test, not the contract.
Every action audited & reportable
Every docket entry, every email, every package we prepare is logged with timestamp + operator name inside TEAL Firm. Monthly portfolio reports surface what we touched, what we didn't, and what we flagged for attorney attention. Total visibility into what we did on your behalf.
Every agent grounds in our specialized IP knowledge bases.
Eight curated knowledge bases covering the procedural depth of US and international IP practice. Citations, not assertions. Procedure, not advice. Two new bases coming with Phase 2 — docketing-procedure depth (QUINN's domain) and litigation-operations specifics (TTAB practice, PTAB scheduling).
Built by 17 years inside IP firms.
TEAL Operations is led by an operations professional who ran the docket from the inside for 17 years across multiple IP firms, including a Trademark Department Manager seat. Every detail of how we work — the deadline math, the template library, the paralegal handoff scopes, the engagement-letter language, the way we draw the operations-versus-judgment line — comes directly from that experience.
We are not a SaaS company that learned IP docketing from a deck. We are the kind of operations practice your firm has tried to hire and couldn't.
Questions firms ask before signing.
Get your personalized demo.
Fill the intake form. We build your walk-through within 24 hours and send it to your inbox — no live call required. If you'd rather talk to a human, you can request one inside the demo. If we're the right fit, you'll have the engagement letter and onboarding plan within a week.